Privacy Policy for Trainly

This Privacy Policy was last updated on 21/12/2023.

Welcome to Trainly's Privacy Policy. Your privacy is critically important to us. This Privacy Policy outlines how Trainly collects, uses, discloses, and safeguards your personal information when you use our website, products, and services.

By using Trainly's website or services, you agree to the collection and use of your personal information in accordance with this policy. Please read this Privacy Policy carefully to understand how we handle your data.

Introduction

Trainly operates the website trainly.co.uk and provides the Trainly Android & iOS apps designed to track trains accurately in the UK.

Data Collection

Information We Collect

When you use Trainly's services or website, we may collect various types of information:

• Personal Information: This includes but is not limited to your name, email address, and any other information you provide to us voluntarily.
• Device Information: We collect device-specific information (such as unique device identifiers) necessary for the operation of our apps.
• Usage Information: Trainly may gather data about how you interact with our services, such as the pages you visit or the features you use.
• Location Information: We may collect your device's location if you enable location services to provide accurate train tracking features.

Use of Cookies and Analytics Tools

Trainly uses cookies and Google Analytics to enhance your browsing experience and collect information about how our website is used. These tools help us understand user preferences, improve our services, and analyze trends without identifying individuals personally.

Use of Data

How We Use Your Information

We utilize the collected information for various purposes:

• Service Provision: To provide, maintain, and improve our services, including accurate train tracking features.
• Communications: To communicate with you regarding service updates, new features, or respond to your inquiries.
• Personalization: To personalize your experience and offer content or features tailored to your preferences.
• Security and Protection: To maintain the security and integrity of our services and protect against fraudulent or unauthorized activities.

Protection Measures

Trainly is committed to protecting your data and implements appropriate security measures to prevent unauthorized access, alteration, or disclosure of your information.

User Rights

Your Rights and Choices

As a user of Trainly's services, you have the right to:

• Access and Correction: Access and update your personal information.
• Data Deletion: Request the deletion of your data, subject to legal obligations.
• Opt-out: Opt-out of certain data collection or processing activities.

Third-party Affiliations

Trainly does not engage in affiliate programs. However, we may share data with third-party service providers that assist us in delivering our services or analyzing website usage. These providers are bound by confidentiality obligations and are not permitted to use your data for unrelated purposes.

Policy Changes

Trainly reserves the right to modify or update this Privacy Policy at any time. We will notify you of any significant changes through our website or other communication channels.

Queries or Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

Additional Information

Age Restrictions

Trainly does not impose age restrictions on its services. However, our services are intended for general audiences and may not be suitable for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age.

Additional Details

• Image Handling: Images taken within our apps may be transmitted off-device for specific purposes and are deleted immediately after processing.

Thank you for entrusting Trainly with your data. Your privacy and trust are of utmost importance to us.